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The Spa/Salon Manager has teamed up with industry-leader X-Charge Solutions™ to bring you competitive rate, credit card processing right from your Spa/Salon program. Using the "X-Charge" software program (developed by CAM) in conjunction with the "Customer Check Out" screen, you can quickly and easily process credit card transactions. With this setup, you will no longer need your credit card terminal or credit card receipt printer. Instead, you will swipe the customer credit card using a special swipe credit card reader (Free with sign up) attached to your computer and credit card receipts will print on your printer!
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How it Works
System Requirements
The Spa/Salon Manager, talking to X-Charge software, processes the transaction using your computer's modem or internet connection. When the transaction is complete, The Spa/Salon Manager gives you the status of the transaction (approved, declined, reason, etc.). Then, as you complete the sale, it will print both a customer receipt and credit card slip for the customer to sign - it's that simple. How to Get Started
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| Q. | Can I use X-Charge with a DSL or cable modem connection? |
| A. | Yes, processing credit cards can be done in 6 seconds including the receipt. |
| Q. | Will any modem, work with X-Charge? |
| A. | There have been mixed results testing modems with X-Charge. If your modem is 100% Hayes-compatible it should work fine, if not we suggest a US Robotics external modem connected to an open serial port on the back of your PC. The only way to determine if your modem is compatible is to install X-Charge software and run a test "Settlement review". |
| Q. | What other fees or charges apply using X-Charge? |
| A. | X-Charge charges a $10/month statement fee (as most processors do) to prepare and mail monthly credit card statements to you. CAM also charges a $10/month support charge which includes X-charge software tech support and version updates to their software. |
| Q. | Can I process credit cards in The Spa/Salon Manager with my current merchant service? |
| A. | No. The Spa/Salon Manager is programmed to talk only to the X-Charge software and the computers at CAM Commerce only. If you want to process credit cards directly from The Spa/Salon Manager you must use X-Charge and CAM Commerce. |
| Q. | It is required that I process credit cards from The Spa/Salon Manager? |
| A. | No. You can process credit cards using any bank that you are comfortable with using the equipment provided by that bank. However, our rates for equipment are competitively priced and many store owners like the integration we've built into the software. |
| Q. | Is the service available for Canadian customers? |
| A. | Yes, X-Charge now works for Canada. |
| Q. | Will X-Charge software be shipped to me with a user guide? |
| A. | Yes, after the approval is complete, you will receive a welcome package from CAM Commerce with X-Charge and complete documentation. |
| Q. | How long does the application approval process take? |
| A. | Normally 5 business days. |
| Q. | I'm running 2 POS stations, do I need 2 phone lines and 2 modems? |
| A. | No. X-Charge can be configured to use a single phone line, Internet and share a receipt printer. |
| Q. | What credit cards can I process using X-Charge? |
| A. | X-Charge supports all major credit cards. |
| Q. | Is the Internet required to use X-Charge?. |
| A. | No, but you will have about 6 seconds to process a card when using the Internet. |
| Now for a limited time receive a FREE Credit Card Swipe with completed sign-up! Additional swipes can be purchased for $85 each. |
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