Employee Retention Report   Page 1 09/26/1999 1:42 PM New Client Retention     Employee New Customers Number Lost Number Retained Percent Lost Percent Retained  ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------   *Niece,Diane 33 21 12 63.64% 36.36% *Patton,Garrett 60 29 31 48.33% 51.67% *Pinkham,Joan 21 13 8 61.90% 38.10% *Louden,Sally 40 15 25 37.50% 62.50% Salon Total 154 78 76 50.65% 49.35%     Existing Customer Retention     Number Lost   Number Retained   Percent Lost   Employee Total Existing Customers Percent Retained ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------  *Niece,Diane 37 9 28 24.32% 75.68% *Patton,Garrett 52 13 39 25.00% 75.00% *Pinkham,Joan 18 6 12 33.33% 66.67% *Louden,Sally 86 19 67 22.09% 77.91%   Salon Totals 193 47 146 24.35% 75.65%   The Spa/Salon Manager, (C) 1996-1999, All Rights Reserved, (937) 832-3969