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Technical Support
Technical support is provided immediately during business hours. Should our
Technical Support Staff be on the line, your call will be returned within 15 to
30 minutes. We have six technical support numbers, National and West Coast.
Either office is available to assist you.
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National/East Coast
| Sales |
800-682-2998 |
| Technical Support |
937-832-3969 |
| New York City area |
646-827-9835 |
| Indianapolis, Indiana
area |
317-536-2768 |
| Nashville,
TN |
615-250-2515 |
| Dunkirk, MD |
410-286-1688 |
| Chicago, IL
area |
773-828-8168 |
| Fax |
937-836-9760 |
Hours (Eastern Standard Time)
| Monday - Thursday |
9:00 a.m. to 6:00 p.m.
(EST) |
| Friday |
9:00 a.m. to 5:00 p.m.
(EST) |
| Saturday (Message Only) |
9:00 a.m. to 4:00 p.m.
(EST) |
West Coast
| Sales |
800-223-5827 |
| Technical Support |
206-621-1758 |
| Fax |
206-903-5288 |
Hours (Pacific Standard Time)
| Monday - Thursday |
9:00 a.m. to 5:00 p.m.
(PST) |
| Friday |
9:00 a.m. to 4:00 p.m.
(PST) |
| Saturday (Message Only) |
9:00 a.m. to 4:00 p.m.
(PST) |
For after hour calls, a message service is provided.
Convenient Technical Support is also available via E-mail.
techsupport@spasalon.com
Remote Communications:
- IBCS utilizes the our Help Me
Support to remote control your computer when you need help. This can
only be activated at your request, but when you need help, the answer is
Help Me Support!
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