Enhancements 2008

Check this page regularly to keep up with all the new features and changes that are constantly being added to YOUR software program.

12/23/2008 Fixed some issues with the way Combination Booking Styles interacted with service sorting.  The fix for this issue may remove some combination booking styles if you've used service sorting but will ensure that your combination styles work correctly and avoid duplicate copies of the same booking style as well.
12/20/2008 Added the ability to turn Week View on or off as a default to the Detail Level button in the Appointment Book.
12/17/2008 Changed the Find section so you can search for customer names added via the Group Booking.
12/17/2008 Changed standing appointments so that every standing booked counts as a pre-booked appointment.
12/17/2008 Added the ability to add multiple items to the Pre-Price Retail screen without clicking Add Retail again.  Once you finish adding items you need to click Cancel or hit the Escape key. The Retail Total is shown at the bottom of the screen and is updated as items are added or removed.  To turn this feature OFF go into Utility, then File Utilities.  In the File Name box, type in PPRET0.NOR and click Create.  If you need help with these steps, please call us at 937-832-3969.
12/16/2008 Changed the adding of rooms through Spa Setup so that they are now set to your first classification instead of trying to add a new classification each time.
12/16/2008 Cleaned up the Package Setup screen in the Maintenance section.
12/16/2008 Added the Show Extra Numbers to the Appointment Detail screen. The button only shows when information is present and is highlighted in yellow.
12/15/2008 Changed the Gift Certificate search function to allow a space to be entered between the name instead of a comma. This change makes the system find the near spelling more often.
11/21/2008 Added the ability to move appointments by dragging the first space of the appointment to the desired time.  Also added the ability to extend appointments or cut times out by dragging the last space of the appointment to the new desired ending time.
11/18/2008 Added password tracking to the Make it Fit. If someone overrides the normal booking time the employee and customer are recorded to the Password Tracking.
11/17/2008 Fixed a problem that caused double-clicking on the employee name on the View Select screen to start the process of moving or booking an appointment.
11/17/2008 Added Cricket to the list of Text Carriers.
11/12/2008 Changed the program so that if the Other Phone or Cell Phone boxes are filled in the Show Extra Phone Numbers button will show up in Yellow to notify you that there are extra phone numbers available for that customer.
11/07/2008 Added the ability to color code the employee names in the appointment book by Classification.  To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in CDEPT0.YES and click Create.  If you need help with these steps, please call us at 937-832-3969.
11/03/2008 Changed the program so that you can no longer change a customer's name to spaces or a single asterisk while on the Customer Display screen.
11/01/2008 Added the option to have the system automatically add offsets to the Pay In/Out section to adjust for days where your starting cash is below the normal starting cash amounts.  These adjustments are not needed to make the cash drawer balance correctly - they are strictly for bookkeeping purposes.   
10/21/2008 Added a new report to the Owner Reports section called What If.  This report allows you to see various numbers for a specific employee or the salon as a whole, change some of those numbers, and see how those changes would affect business over the following month, quarter, and year.  Click here to read more about the What If Report
10/20/2008 Added a More button to the Appointment Confirmation screen to see the new phone numbers.
10/03/2008 Fixed a problem with Correction that could cause gift certificate by number corrections to improperly add the balance back to the gift certificate.
10/03/2008 Added an automatic comment to the employee schedules to show all staff birthdays and company anniversaries.
10/03/2008 Added a new report to the Appointment Report section to allow users to print the Waiting List.
09/26/2008 Added a new report called the Traffic Report under Owner Reports -> Date Range Reports.  This report shows you how many people were checked in and checked out during each hourly period and can also be broken out by day of week.
09/26/2008 Added a new report option to the Date Range Detailed Retail report for a 'Turn Rate Report'.  This report will show you how many of each item was sold, along with the average amount on hand for that item during the dates of the report.  It then gives you a Monthly Turn Rate which represents how much of that average on hand amount was turned over per month.  For example, if you sold 20 items during a two month period and averaged 5 of those items on hand your turn rate would be 2 - you sold twice the amount that you averaged having in stock per month meaning that you needed to restock twice per month.
09/16/2008 Added the option to not skip pages between employees on the detailed time card report. 
09/04/2008 Added the option to the Pre-Booking Report to exclude customers listed with the Model or Out of Town customer type.
09/03/2008 Added the ability to have the program automatically send birthday emails to customers.  All of the options for this new feature are under Maintenance -> Internet / Marketing -> Birthday Email Settings.
09/02/2008 Fixed the Net Payroll to subtract tips when it is not included on the check. This affected the Payroll Summary report only.
08/29/2008 Added the option to send customers that can receive text messages a message the morning of their appointment.  This reminder is sent in addition to your normal confirmation calls/emails and can be turned off through Maintenance -> Internet / Marketing.
08/28/2008 Added the ability to the program to store an extra phone number and a cell phone  number.  In addition you can send a text to the customer from the Customer Display screen.  For customers that do not want text messages you can select No Text Messages for the Carrier.  Clicking on or tabbing to the Home Phone or Work Phone number will bring the rest of the numbers to the front on the screen while clicking/tabbing elsewhere will send the extra information to the back.  You can also switch between the extra numbers and the other information with the Show/Hide Extra Phone Numbers buttons.
08/26/2008 Changed the optional file for turning on a different port for email messages.  This should alleviate problems that could cause emails to stop going out when installing new firewall software.
08/26/2008 Added the message 'All Reports listing client names are the sole property of the business name' to the Employee Schedules and Greeting Schedules.
08/26/2008 Fixed a problem that caused the Check Register Report to no longer be an option after the Close Day Summary for people that had that feature turned on. To turn the Check Register Report option on go into Utility, then File Utilities.  In the File Name box, type in CHECK0.REP and click Create.  If you need help with these steps, please call us at 937-832-3969.
08/25/2008 Fixed a problem with Employee Classifications that would reset the count back to 9 classifications even if others had been entered.
08/20/2008 Changed the Date Range Gross Pay Department report to store the department and price level of each employee when the information is recorded during the Payroll Calculations. This update requires that the Date Range Database be updated which requires about 5 minutes to update. The update occurs  the first time you open the Spa-Salon Manager.
08/14/2008 Added the ability to record recurring booth rent to the new Booth Rent option in the program.
08/14/2008 Updated the Artwork by IBCS to allow it to work on more systems.
08/13/2008 Fixed a problem with Show Working in View Select that would cause the booking screen to show the wrong name at the top at the end of the booking process.
08/08/2008 Added a new option to the program to record the amount of booth rent owed.  By turning the option on you will have a new Booth Rent option along the top of the screen which will allow you to pick one or more employees, enter the booth rent amount for those employees, and have the system automatically record an IOU in that amount for all of the selected employees.  Payments to the booth rent can then be made by going into Pay In/Out and selecting the IOU category.  To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in BOOTH0.YES and click Create.  If you need help with these steps, please call us at 937-832-3969.
08/07/2008 Fixed a problem with separate cash drawers that caused the Close Day to add an extra Cash Deviation and Deposit entry.
08/01/2008 Fixed a problem when Posting a Payroll to QuickBooks if no deductions were withheld for an employee, the next employee was not posted to accounting.
07/31/2008 Fixed the combine deposits for separate cash drawers.  The system sometimes did not combine all the dates.
07/31/2008 Added the ability to use the Select Customers button to pick customers for Artwork by IBCS.
07/31/2008 Fixed a problem that could cause the Standing Appointment button on the Appointment Setup tab to not work the second time it was used.
07/30/2008 Changed the Send Email screen so that the date of the last update to the specific customer list will update without leaving the screen.
07/30/2008 Added the ability force personal, vacation, holiday and sick rates to zero instead of the employees regular hourly rate.  To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in RATES0.NO and click Create.  If you need help with these steps, please call us at 937-832-3969.
07/29/2008 Added the ability to have the optional grading portion of the program only ask for one grade per employee instead of one grade per service.  To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in GRADE0.ONE and click Create.  If you need help with these steps, please call us at 937-832-3969.
07/28/2008 Added the ability to track any name that is removed from the Check In list via the password tracking.
07/25/2008 Added an option to show one employee per page on the Time Card Summary Report.
07/22/2008 Changed the program so that turning off assistant columns turns off the ability to put in assistant working hours.
07/21/2008 Fixed a problem that caused Edit Info -> Change Services/Times to not work for appointments in the assistant column.
07/21/2008 Added an option to the time card daily report to print one page per employee.
07/17/2008

What is Artwork by IBCS?

Artwork by IBCS is a service providing emails with professional graphics to our customers at an affordable cost without hiring a graphic artist.  You pick the artwork graphic and send us your text. We will create a customized piece of artwork and send to your customers. You can even add your own logo!

 How would I benefit from the Artwork by IBCS program?

Artwork by IBCS allows you to communicate with your customers with a professional looking advertisement. Advertising to your customers increases their visit frequency providing more income to your business. Targeted advertisement works because your customers know the value of your services. You only need a handful of customers justify the service fee and income beyond that will help your bottom line profits. The program is designed for you to increase sales for a nominal fee. Imagine communicating to 1000 customers for $25 or 2.5 cents per customer. With the cost of postage .27 for a postcard, it is too expensive for a return on investment. Email advertisements are the answer!

 Can I see my choices before I sign up?

Yes, you have a new option under the Send Email button for Artwork by IBCS. This button allows you to explore the different artwork we have available.

What is the cost of Artwork by IBCS and delivery time?

3 - month minimum, billed quarterly on the 15th of the month.
$25      One Professionally branded artwork per month
$30      Two Professionally branded artwork per month
$40      Weekly emails

10% off when pre-paying one-year contract

One Time – No Contract - $75 per email prepared

Artwork requires 3 business days or less to complete. Once it is completed a sample copy will be emailed for your final approval.
Once we receive the final approval, IBCS will send the email to all of your customers.

Why is a monthly fee charged?

IBCS charges a monthly fee to cover our time to create the customized artwork. We also have to purchase the artwork each time we make a new advertisement. With the cost of creating artwork using a graphic artist our fees are very modest.

 How are bad email addresses handled?

Undelivered email addresses are automatically removed from your email list without work for you or your receptionist. Your email addresses are automatically updated each time before you send out bulk emails to your customers.  If you have sent email in the past, you will greatly appreciate the fact that you do not have to look up every email address to keep a clean list.

 Do we sell your email addresses?

 

Never! Your email addresses are used only to send to your customers. IBCS will never rent, share or sell your email list.

06/19/2008 When using Separate Cash Drawers the deposits can now be combined into a single deposit for the day. This is only necessary when doing a Close/Open Register function for separate cash drawers. To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in DEPOS0.QIF  and click Create.  If you need help with these steps, please call us at 937-832-3969.
06/18/2008 Spa-Salon Manager is now compatible with the newest Epson Driver 4.02.
06/13/2008 Added the ability to force tips to be split automatically when pulling up the tip screen.  To turn this feature on go into Utility, then File Utilities.  In the File Name box, type in SPTIP0.YES (for an even split) or SPTIP0.PRP (for a split by service total) and click Create.  If you need help with these steps, please call us at 937-832-3969.
06/11/2008 Fixed a problem that caused a tip being added for a non-service provider to show no employees in the book after the sale.
06/11/2008 Added new report option to the Date Range Gross Pay Information Report. A new option Gross Pay by Department compares the Service Total to the amounts paid out in Service, Hourly and Salary. The report breaks down the percentages by department and price level allowing you to see where your payroll dollars are being spent.
06/05/2008 Added two new technical cards for Electrology. The Electrology card allows for detailed medical history and is follows HIPPA access requirements. The second techical card is for Case History which allows date, time, area, mode, settings and reactions for the skin and patient. In addition, comments can be stored with the fee charged for the service. These two additions should be very helpful for the Medical Electrology businesses.
05/29/2008 Added the service count to the Advanced Booking Report when using the services in detail set to yes.
05/28/2008 Fixed a problem with the way employee IOU's were paid off if the salon used the feature to show employee first names only.
05/13/2008 Fixed a problem with the CAN-SPAM option added on 04/04/2008 that could cause the CAN-SPAM information to come before the message on certain emails.
05/08/2008 Added a workaround for some customers that were having problems with the check in/check out screen immediately going to the bottom of the screen (taskbar) when accessed from the appointment right click menu.  To turn this workaround on go into Utility, then File Utilities.  In the File Name box, type in RCLIK0.APD and click Create.  If you need help with these steps, please call us at 937-832-3969. 
05/06/2008 Fixed a problem that caused the wrong employee name to show at the top of the final booking screen if you had used the View Select button on the Computer Info screen in Maintenance. 
04/29/2008 Fixed an error in Add Inventory sometimes a last sold date was shown when a product was first entered.
04/25/2008 Updated the Payroll Check Register and Employee Payroll Summary when paying tips with payroll report was showing the net pay less the tip.  This only affects salons that pay tips with the payroll check.
04/23/2008 Changed the program to automatically change any email address that was entered with a comma to a period. Email address often contain periods, but a comma is not allowed. This will reduce the number of returned emails from data entry errors.
04/16/2008 Fixed a problem with Lost Customer skipping customers that were in with an employee that was no longer with the salon.
04/11/2008 Fixed a problem with the CAN-SPAM option added on 04/04/2008 that took any pictures in the emails out when it appended the CAN-SPAM information.
04/11/2008 Fixed a problem that could cause comments to carry over from other appointments when using the Search/Group Booking features.
04/04/2008 Changed the optional student grading feature so that selecting the teacher does not change which employees show in the appointment book.
04/04/2008 Added the option to include the salon's mailing address and unsubscribe instructions to the bottom of every email as required by the CAN-SPAM Act.  This option can be turned on under Maintenance -> Internet.
04/01/2008 Fixed a problem that caused the Summary Daily Sheet to show incorrect totals if a customer had more than 10 services on a ticket.
03/24/2008 Added the ability to do the Demographics Report in mailing using any dates for the totals.
03/24/2008 Added the ability to do the Top Customer reports in mailing using any dates for the totals.
03/19/2008 Fixed a problem that could cause the pre-price option at the end of the appointment booking process to show the wrong services when clicking on the service to change the price.
03/07/2008 Fixed a problem that caused pictures stored in directories with spaces in the names to not correctly send in emails when using the Insert Picture option.
02/25/2008 Fixed a problem with any updates from 2008 that caused the home phone number and appointment time lines on the service selection screen during the booking process to be switched.
02/22/2008 Changed the printer selection screen so that hitting Enter will immediately print.
02/21/2008 Fixed a problem with correction that caused the register totals to be off when payment methods were changed under Correction.  This affected only customer's that performed a web update after 2/8/2008. 
02/08/2008 Changed the program so the Windows XP theme will not cause overlap between the menu options and other screens in the program.  This will also stop the bottom of the appointment book options from being cut off.
02/08/2008 Emails can not longer be entered with a comma. Valid email addresses can have a period, but not a comma. Emails were entered with a comma instead of the period causing emails to not be delivered.
01/31/2008 Fixed a problem with corrections of pay in/out sales that could cause the drawer not to balance correctly.
01/29/2008 Changed the program so that packages that include assistants show up on the appointment schedules as packages.
01/25/2008 Made a change to the Close Day screen to make the text fit into the boxes better.
01/18/2008 This only applies to customers utilizing Separate Cash Drawers, fixed a problem with the double entry transactions.
01/18/2008 Fixed a problem that caused the Discount All Services and Discount All Retail buttons to not re-compute the customer total.
01/15/2008 Added the ability to post daily deposits into accounting when doing separate cash drawers.
01/02/2008 Fixed a problem that could cause tip information to stay on sales when they were voided.
01/02/2008 Federal Tax Table updated - Payroll Updates are shipping or can be downloaded.

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